Account Manager

KL/RM/AD_1744377096

Salary Package: £30000 - £50000 per annum
Location: Bury St Edmunds, England
Consultant: Rebecca Mires
Posted: 11/04/2025

Description:

Location: Bury St Edmunds
Reports To: Sales Manager and Business Manager
Job Type: Full-Time

Berry Recruitment are seeking a proactive and results-driven Account Manager to join a growing team based in Bury St Edmunds.

In this role, you'll be the main point of contact for a portfolio of clients, building strong relationships, identifying opportunities for growth, and ensuring the successful delivery of services/products. You'll collaborate closely with internal teams to meet client needs and exceed expectations.

Key Responsibilities:

• 
  

  Serve as the day-to-day contact for assigned accounts, building trusted client relationships.

  
  


• 
  

  Understand clients’ goals, challenges, and industry trends to deliver tailored solutions.

  
  


• 
  

  Develop account plans to grow business within existing accounts (upsell, cross-sell).

  
  


• 
  

  Collaborate with internal teams (sales, marketing, product, operations) to ensure smooth project execution.

  
  


• 
  

  Track account health and performance metrics, addressing issues before they escalate.

  
  


• 
  

  Lead regular check-ins, business reviews, and strategy discussions with clients.

  
  


• 
  

  Maintain accurate records of client communications and account status in CRM tools.

  
  


• 
  

  Meet or exceed account growth, retention, and satisfaction goals.

  
  

What We're Looking For:

• 
  

  Proven experience in an Account Manager, Client Success, or Sales role (2–5 years preferred).

  
  


• 
  

  Strong communication, presentation, and interpersonal skills.

  
  


• 
  

  Ability to manage multiple projects and clients simultaneously.

  
  


• 
  

  A consultative, customer-first approach to problem solving.

  
  


• 
  

  Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and sales pipelines.

  
  


• SHARE BY:   FACEBOOK   TWITTER   LINKEDIN   EMAIL