Administrator

KROX784639_1723740151

Salary Package: NEGIOTABLE
Location: Abingdon, England
Consultant: Kathy Rusher
Posted: 15/08/2024

Description:

Berry Recruitment are NOW hiring for a committed and experienced Patient Administrator to work for our client based in Abingdon, Oxfordshire.

Role: Patient Administrator

Salary: £25,000 Per annum

Location: Abingdon, Oxfordshire

Key Responsibilities of the Patient Administrator:

• To act as first point of contact for any queries or complaints from patients and any external agencies.


• All staff will support their managers to make efficient and effective use of resources. All staff are responsible for identifying any actual or potential deviation from budgets and are to work with the budget holder to find effective ways of handling it.


• Provide weekly updates of clinic/theatre scheduling, utilisation, and any gaps.


• Provide general administration and support to Service Manager and CAs in the running of the service.


• To be able to accurately interpret all incoming appointment requests under their correct pathways for all sub-specialties and disseminate between CAs.


• Book new and follow up appointment for outpatients and theatre giving patients choice but also adhering to clinical team requirements e.g. correct clinic, length of time for follow up.


• Action all clinic cancellations accordingly as instructed. Take responsibility for reinstating clinics as necessary and rebooking all patients.


• Balance clinic workload and patient flow to ensure that the maximum number of patients can be seen during sessions without creating problems such as long waits. Take consideration of fluctuating DNA rates and cancellations.

About you:

• Proven customer service skills with a passion for customer care.


• Proven administrative skills including the ability to follow processes.


• Excellent computer skills. Comfortable with Microsoft Office products and the ability to learn new patient record systems.


• Enjoys working with a range of people and can tailor their approach to a diversity of patient needs.


• Comfortable making a significant contribution in a small team.

No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!"

For more information and to apply, contact the Oxford branch of Berry Recruitment – 01865 777733 or click 'Apply Now' to submit your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.