Credit Control Manager

JS/EXE/COM_1721921462

Salary Package: Negotiable
Location: Exeter, England
Consultant: Jade Singh
Posted: 25/07/2024

Description:

Job Description: Credit Control Manager

Position Title: Credit Control Manager
Location: Exeter
Department: Credit Control
Reports To: Finance Director
Employment Type: Full-Time
Salary Range: up to £40,000

About Us:

Our client is a leading organisation with over 89 branches nationwide, known for their commitment to excellence and innovation. We are looking for a skilled Credit Control Manager to join their team and help them maintain healthy cash flow and reduce credit risk.

Job Summary:

The Credit Control Manager will oversee the credit control function, managing a team of 4 responsible for credit assessment, collections, and ensuring timely payments. This role requires a strategic thinker with excellent leadership and communication skills to drive efficiencies and improve cash flow.

Please note this role is office based, Monday to Friday, 9am-5pm.

Key Responsibilities:

• Team Management:




• Lead, mentor, and develop the credit control team, setting clear objectives and performance standards.


• Conduct regular team meetings to review performance, discuss challenges, and implement improvement strategies.




• Credit Management:




• Oversee the assessment and approval of new credit applications and set appropriate credit limits.


• Monitor customer accounts to identify overdue balances and take proactive measures to reduce aged debt.


• Develop and implement credit policies and procedures to mitigate risk and enhance cash flow.




• Debt Collections:




• Manage the collections process, ensuring timely and effective communication with customers regarding outstanding payments.


• Negotiate payment plans and settlements with customers, balancing company interests with customer relationships.


• Coordinate with sales and customer service teams to resolve disputes and ensure payment issues are addressed promptly.




• Reporting and Analysis:




• Prepare and present regular reports on credit control performance, including aged debt analysis and cash flow forecasts.


• Identify trends and areas for improvement, recommending strategies to enhance credit control processes and reduce DSO (Days Sales Outstanding).


• Monitor key performance indicators and implement action plans to achieve targets.




• Compliance and Risk Management:




• Ensure compliance with company policies, industry regulations, and legal requirements related to credit management.


• Manage and maintain customer credit files and ensure data integrity and confidentiality.


• Conduct regular audits of credit control processes and systems to identify and mitigate risks.

Qualifications:

• Experience: Strong experience in credit control, with at least 2 years in a supervisory or management role.


• Skills:




• Strong understanding of credit management principles and practices.


• Proficiency in Microsoft Office 365.


• Excellent analytical and problem-solving skills.


• Strong leadership and team management abilities.


• Outstanding communication and negotiation skills.

Personal Attributes:

• High level of integrity and professionalism.


• Ability to work under pressure and meet tight deadlines.


• Strong atte